The National Fair Housing Alliance (NFHA) and other fair housing organizations, including South Suburban Housing Center, filed a federal lawsuit against Redfin, a national real estate firm based in Seattle, Washington. After a two-year investigation, NFHA found that Redfin’s minimum price policy discriminates against both home buyers and sellers on the basis of race and national origin in many metropolitan areas.


Redfin’s minimum home price policy restricts access to services and financial incentives for sellers and buyers of homes in predominantly non-White areas. NFHA’s investigation determined that Redfin offers no services in non-White zip codes at a disproportionately higher rate than in White zip codes in the following areas: Baltimore, MD; Chicago, IL; Detroit, MI; Kansas City, MO/KS; Long Island, NY; Louisville KY; Memphis, TN; Milwaukee, WI; Newark, NJ; and Philadelphia, PA.

Here is a look at how this policy plays out in our service area:

Map depicting the lack of service in Chicago’s south suburbs/south Cook County.
Map showing the lack of service for the south side of Chicago.

“The housing values in our primary service area of predominantly African American neighborhoods and adjacent communities on the southside of Chicago were still heavily depressed from the mortgage market collapse of 2008, then took another blow this year with the onset of the pandemic,” stated John Petruszak, the Executive Director of the South Suburban Housing Center in metro Chicago. “Evidence uncovered by our investigation shows a dramatic pattern of ‘no service’ to homeowners in these south side communities of color by Redfin, with full service being concentrated exclusively in predominantly white areas on the north and west sides of the metro region. Redfin’s racially discriminatory failure to serve these African American communities exacerbates the area’s slow recovery of housing values.”

Here are homes that Redfin refused to service:

South Holland home not listed by Redfin because of their minimum price limit policy.
Chicago home located on the south side not listed because of their minimum price limit policy.

On behalf of the National Fair Housing Alliance and nine of its organizational members, listed below, the lawsuit was filed by the New York-based law firm of Emery Celli Brinckerhoff Abady Ward & Maazel LLP and Seattle-based firm MacDonald Hoague & Bayless in the federal district court in Seattle, Washington on Thursday, October 28, 2020.

  • South Suburban Housing Center
  • Open Communities
  • HOPE Fair Housing Center
  • Fair Housing Center of Metropolitan Detroit
  • Fair Housing Justice Center, Inc
  • Long Island Housing Services, Inc
  • Lexington Fair Housing Council
  • Metropolitan Milwaukee Fair Housing Council  
  • Fair Housing Rights Center in Southeastern Pennsylvania

 “Redfin’s policies redline communities of color and will further exacerbate the racial wealth and homeownership gaps. We must ensure that all neighborhoods are treated fairly and have access to the full range of services provided by real estate companies.” — Lisa Rice, President and CEO of NFHA.

This investigation was made possible in part through a grant from the U.S. Department of Housing and Urban Development.

About South Suburban Housing Center

SSHC is the private, non-profit, regional fair housing and HUD-approved housing counseling agency primarily serving over 100 communities in southern Cook, Will, and Kankakee counties of Illinois since 1975. SSHC’s Fair Housing Enforcement Services also extend to Grundy and Iroquois Counties in Illinois, Lake County, Indiana, and several central Illinois cities.  SSHC’s current Fair Housing Enforcement and Housing Counseling programs assist individuals in all protected classes and ensure that housing providers recognize and comply with the fair housing laws. We seek to promote and foster long term diversity throughout the communities in our service area by working to eliminate all forms of discrimination and exploitation in the housing market.

About The National Fair Housing Alliance

Founded in 1988, NFHA is a consortium of more than 200 private, nonprofit fair housing organizations and state and local civil rights agencies from throughout the United States. Headquartered in Washington, D.C., NFHA works to eliminate housing discrimination and ensure equal housing opportunity for all people through leadership, education, outreach, consulting, membership services, public policy initiatives, community development, advocacy, and enforcement.